Topic outline

  • General

    Accessibility statement for iLearn

    This accessibility statement applies to the Fife College Virtual Learning Environment (VLE) iLearn (ilearn.fife.ac.uk).

    It is based on the Moodle LMS (Learning Management System) (http://www.moodle.org), a free open source software package. Moodle core code is supplied by moodle.org and programming follows ARIA recommendations to inform assistive technologies. Core developers follow established best practices and new features are thoroughly tested before being released.

    Moodle uses the ‘Atto’ text editor as standard. This has a number of features to encourage accessible content authoring including a limited set of html editing functions (to discourage user-defined html styles), an in-built accessibility checker, a maths equation to text converter and enforced image alt tags.

    Moodle maintains a list of supported accessibility tools at the url below:
    https://docs.moodle.org/dev/Accessibility

    Moodle forms created with the standard forms library are designed to be accessible.


    This website is run by Fife College Digital Services. We want as many people as possible to be able to use this website. iLearn uses a third party accessibility application called UserWay, and this can be located towards the bottom left of the page. For a more detailed user guide with videos, please see UserWay Tutorials and Guides. For example, that means you should be able to:

    • change colours, contrast levels, and cursor
    • change text size and text spacing
    • zoom in up to 300% without the text spilling off the screen
    • navigate most of the website using just a keyboard
    • navigate most of the website using speech recognition software
    • listen to most of the website using a screen reader using the UserWay Accessibility Toolbar (including the most recent versions of JAWS, NVDA and VoiceOver)


    We’ve also made the website text as simple as possible to understand.

    AbilityNet has advice on making your device easier to use if you have a disability.

    How accessible this website is

    We know some parts of this website are not fully accessible:

    • most older PDF documents are not fully accessible to screen reader software
    • iLearn contains lots of user files which must be downloaded to be viewed. These are mostly Adobe PDF, Microsoft Word, Excel and Powerpoint formats and these may not be fully accessible to screen reader software or constructed using accessibility features.
    • live video streams do not have captions
    • some of our online forms are difficult to navigate using just a keyboard
    • some images do not have alternative text
    • the colours of the foreground and background text do not have enough contrast.

    Feedback and contact information

    If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


    We’ll consider your request and get back to you in 5 days.

    Reporting accessibility problems with this website

    If you find some content or a document that is not accessible you should speak to the owner of the content or your module leader or your personal tutor or your course officer in the first instance about how they can provide an alternative.

    We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: digital@fife.ac.uk or call external 01592 223333 or internal 3333

    Enforcement procedure

    The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

    Contacting us by phone or visiting us in person

    To get in touch with someone to discuss accessibility issues for this website (iLearn – https://ilearn.fife.ac.uk) please contact:

    • Digital Services / external call 01592 223333 or internal 3333/ visit a Library on campus

    Technical information about this website’s accessibility

    Fife College Digital Services is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

    Compliance status

    This website (iLearn – https://ilearn.fife.ac.uk) is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

    Non-accessible content

    The content listed below is non-accessible for the following reasons.

    Non-compliance with the accessibility regulations

    Moodle maintains a list of accessibility issues and these are constantly being worked on.

    Examples of these issues include using ‘drag and drop’ with a keyboard, using Moodle filepicker with a keyboard, ambiguous or missing labelling of form elements, inconsistent use of header elements, inconsistent behavior of screen reader with error text, navigation missing ARIA labelling, icon contrast too low, keyboard navigation on pages where paginated data are displayed, inability to embed accessibility metadata with rich media etc.

    Specifically, there are the following issues:

    • Not all images currently have alternative text
    • the colours of the foreground and background text do not have enough contrast.
    • Transcripts and captions are not provided with all video content
    • Link text which doesn't make sense when it is read on its own or is poorly labelled for example 'click here'
    • Heading tags are used inconsistently to create emphasis to text, rather than styling them with CSS
    • Some documents are either entirely scanned or contain pages that are scanned. Screen readers may therefore be unable to convert these images into words, even if the image only consists of text
    • Older PDFs and Word documents don’t meet accessibility standards - for example, they may not have been written in a way that is accessible to a screen reader. Some of these PDFs and Word documents are essential to providing our services, we plan to either fix these or replace them with accessible HTML pages by September 2020
    • iLearn uses a Third-Party application for Plagiarism Detection (Turnitin). Turnitin feedback studio turns submissions into an image PDF, which are inaccessible to people using screen readers


    Content that’s not within the scope of the accessibility regulations

    PDFs and other documents

    Much of the content in iLearn from past courses (2018-19 and earlier) is in the form of PDFs and MS Office documents that often don’t meet accessibility standards. For example, they may not be structured so that they’re accessible to a screen reader or may not contain navigation aids such as table of contents and links.

    If you find a document that is not accessible you should speak to the owner or course lecturer in the first instance about an alternative.

    The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

    Any new PDFs or Word documents we publish will meet accessibility standards.

    Live video

    We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

    What we’re doing to improve accessibility

    We have a rolling programme of updating the content and design of this website in accordance with the guidelines set out by the WCAG and will continue to assess and improve our accessibility based on these guidelines, user testing and user feedback. We will comply with Fife College Digital Governance policies and procedures.

    Preparation of this accessibility statement

    This statement was prepared on 22nd September 2020. It was last reviewed on 23rd September 2020.

    This website was last tested on 22nd September 2020. The test was carried out by Fife College Digital Services.

    We used the WAVE accessibility checker and UserWay screen reader to test based on a sample of iLearn course home pages, resource types, different activity type pages and a selection of PDF resources.